Privacy Policy

At The Pampered Pup, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website, book grooming services, or interact with us in person.

We may collect the following information:

• Contact details: name, phone number, email, address 
• Pet information: pet name, breed, age, health notes, grooming history
• Payment details: processed securely through third-party providers like Stripe, MoeGo, or GoDaddy (we do not store full credit card data)
• Appointment details: services booked, check-in and check-out times, preferences, notes
   

We use your information to:

• Schedule and provide grooming services
• Communicate appointment reminders, confirmations, and updates
• Manage loyalty rewards, donations, and billing
• Improve salon operations and customer experience
• Comply with legal, financial, or regulatory requirements
   

We only share your information with trusted partners necessary to provide services — such as payment processors (Stripe), booking software (MoeGo), and email/SMS providers.
We never sell or rent your data to third parties.

We use secure technology and encrypted systems to protect your data. Only authorized personnel can access client and pet information.

You can request to update or delete your personal information by contacting us at 251.776.2104

Our website may use cookies or analytics to improve site performance and understand visitor traffic. You can disable cookies in your browser settings at any time.

We may update this policy as needed. Any updates will be posted on this page with a revised effective date.